Point of Sale Systems
A point-of-sale environment includes more than terminals and payment devices. Transactions depend on applications, networks, integrations, users, hardware, payment providers, vendors, and operational procedures working together.
TDY IT helps you understand how the POS environment supports the business, how payment and operational data move, where dependencies or risks exist, and what should be considered before changing, upgrading, or replacing it.
Understand the POS. Trace the transactions. Protect business operations.
Order entry, pricing, discounts, taxes, payments, receipts, refunds, settlement, reporting, inventory, and other daily workflows.
Payment gateways, processors, PMS, kitchen displays, inventory, accounting, loyalty, gift cards, online ordering, delivery, and reporting platforms.
Payment, customer, employee, order, inventory, financial, and operational data exchanged between devices, applications, and providers.
Cashiers, servers, managers, administrators, corporate teams, vendors, payment providers, and service partners.
Terminals, payment devices, printers, cash drawers, networks, internet connectivity, local controllers, cloud services, power, and vendor support.
Shared accounts, excessive permissions, aging hardware, unsupported software, undocumented integrations, network exposure, configuration drift, and manual workarounds.
Which devices, configurations, integrations, controls, documentation, or support processes should be maintained, improved, replaced, or retired.
A completed transaction may depend on several systems and providers. Seeing the full path helps explain where failures, security concerns, and support gaps can occur.
Depending on the agreed scope, the review may include:
The review considers the entire transaction environment, including the technology and providers required to keep sales and payments operating.
Deliverables are based on the agreed scope and may include:
The result is a clearer understanding of how transactions move through the environment, what the POS depends on, and where security, resilience, or operational improvements may be appropriate.
POS configurations, devices, integrations, and workarounds often reflect the practical needs of individual locations, departments, and service periods.
Before recommending a change, TDY IT identifies why the current process exists, who depends on it, and what could affect transactions, payments, settlement, reporting, inventory, or customer service.
Changes that may affect operations are separately planned, coordinated with the appropriate teams and vendors, tested, and supported by a rollback approach.
TDY IT focuses on how the POS supports operations, processes payments, connects to other systems, and is managed. The review can include on-premises, hosted, cloud, mobile, legacy, and vendor-managed platforms.
Yes. TDY IT can help document requirements, transaction flows, integrations, hardware, security needs, dependencies, testing, cutover considerations, and vendor responsibilities.
Discovery is generally read-only and planned around business operations. Testing or changes that could affect transactions are separately scoped, coordinated, and approved.
Yes. TDY IT can help clarify responsibilities, technical requirements, dependencies, testing plans, escalation paths, and change coordination.
Yes. Scope may include payment flows, connected systems, payment devices, user and vendor access, network segmentation, and responsibilities affecting PCI DSS scope.
Yes. TDY IT can review system dependencies, offline capabilities, manual alternatives, vendor procedures, communication paths, recovery steps, and restoration priorities.
We begin with the POS concern, transaction issue, payment environment, planned change, or need for a current system picture. Available documentation, vendor contacts, and appropriate access can follow as scope is defined. Unknowns are part of discovery.
See how transactions, payments, devices, integrations, networks, vendors, and operational processes work together.
TDY IT helps business leadership, operations, IT teams, payment providers, and service partners build a shared picture of the environment and determine what deserves attention next.